Front Office Executive

- Greet visitors professionally and maintain a welcoming front office environment.

- Handle walk-in and telephonic inquiries related to IT training courses.

- Explain course details clearly to students and their parents/guardians.

- Answer incoming calls, schedule demos, and provide accurate information.

- Follow up with prospective students to ensure enrollments and achieve conversions.

- Maintain inquiry, follow-up, demo, and enrollment records using Microsoft Excel.

- Address questions and concerns from students and parents with patience and professionalism.

- Guide students who are unsure about course selection based on their profile, interests, and career objectives.

- Manage multiple tasks including calls, walk-ins, and demo scheduling efficiently.

- Support basic administrative and front office operations as required.