Hospital Receptionist

WE HAVE OPENINGS IN Dilsukhnagar, Kompally, A S Rao nagar & Madhinaguda

Patient Management

• Greet patients, handle check-in and check-out procedures
• Register new patients and update existing patient records
• Explain treatment plans, procedures, and post-treatment instructions (as advised by the dentist)
• Handle patient queries professionally in person, by phone, and via WhatsApp/email

Appointment & Scheduling

• Schedule, reschedule, and confirm appointments using dental software
• Manage dentist and chair availability efficiently
• Follow up with patients for pending treatments and recall visits

Billing & Insurance

• Generate bills, receipts, and estimates using clinic software
• Explain treatment costs and payment options to patients
• Manage insurance documentation, claims, and follow-ups (if applicable)
• Maintain daily cash and payment reports

Dental Software & Computer Work

• Operate dental clinic management software
• Maintain digital patient records, treatment histories, X-rays, and consent forms
• Use MS Office (Word, Excel) for reports and records
• Manage basic data entry and backups

Dental Knowledge

• Understand common dental procedures (RCT, crowns, scaling, implants, orthodontics, extractions, etc.)
• Know basic dental terminology and tooth numbering
• Assist in explaining treatment phases and appointment sequences to patients
• Coordinate with dentists, dental assistants, and labs regarding cases and timelines

Administrative Duties

• Maintain front desk cleanliness and professionalism
• Track basic inventory and inform management of shortages
• Prepare daily, weekly, and monthly reports
• Ensure patient confidentiality and compliance with clinic policies
• Required Skills & QualificationsEducation: Graduate or Diploma (Healthcare / Dental background preferred)
• Mandatory knowledge of dental clinic software
• Basic to intermediate dental knowledge
• Minimum 1–2 years experience in a dental clinic front office (preferred)
• Strong communication skills (local language + English)
• Good computer skills (MS Office, email, billing systems)
• Organized, polite, patient-focused attitude