HR Executive

🍞 1. Recruitment & Staffing

• Hire retail staff: bakers, helpers, cashiers, sales executives, delivery staff
• Coordinate walk-in interviews and local hiring drives
• Manage onboarding and documentation for new employees
• Ensure proper staffing across all bakery outlets/shifts

👥 2. Employee Onboarding & Training

• Conduct induction programs for new hires
• Train employees on:
• Customer service standards
• Hygiene & food safety practices
• POS (billing systems)
• Coordinate skill development for bakers and kitchen staff

🧾 3. Payroll & Attendance Management

• Track employee attendance (shift-based work)
• Handle salary processing, overtime, and incentives
• Maintain leave records (weekly offs, holidays, sick leave)
• Ensure compliance with minimum wages and labor laws

⚖️ 4. Compliance & Labor Law Management

• Ensure compliance with:
• Shops & Establishment Act
• PF (Provident Fund) & ESI regulations
• Food safety norms (coordination with operations)
• Maintain employee records and statutory registers

🧑‍🤝‍🧑 5. Employee Relations

• Address employee grievances (shift issues, salary concerns, conflicts)
• Maintain a positive work environment in outlets and kitchen
• Handle disciplinary actions when required
• Reduce attrition by engaging staff

📊 6. Performance Management

• Monitor staff performance (sales staff, bakers, supervisors)
• Assist in setting KPIs like:
• Sales targets
• Customer satisfaction
• Productivity
• Conduct appraisals and feedback sessions

🏪 7. Retail Operations Support

• Coordinate with store managers for manpower planning
• Ensure proper shift scheduling (morning/evening/night baking)
• Support new outlet openings (hiring & setup)

🧼 8. Health, Safety & Hygiene

• Ensure employees follow hygiene standards (critical in bakery)
• Conduct periodic checks on grooming and cleanliness
• Support implementation of food safety standards (FSSAI guidelines)

🎉 9. Employee Engagement Activities

• Organize team-building activities and festivals
• Recognize top performers (Employee of the Month)
• Celebrate events (store anniversaries, festive promotions)

📁 10. HR Documentation & Reporting

• Maintain employee files and HRMIS data
• Prepare reports:
• Attendance
• Attrition
• Hiring status
• Coordinate audits and inspections

🔑 Key Skills Required

• Strong communication (especially with frontline staff)
• Knowledge of labor laws (India-specific)
• Ability to handle shift-based retail workforce
• Conflict resolution and multitasking