IN_Director_Salesforce Director_Enterprise Apps Salesforce_Advisory_Hyderabad

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Director

Job Description & Summary

At PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology infrastructure for enhanced business performance.

In enterprise architecture at PwC, you will focus on designing and implementing architectural solutions that align with the organisation's overall strategy and goals. Your work will involve understanding business products, business strategies and customer usage of products. You will be responsible for defining architectural principles, analysing business and technology landscapes and translating content / develop frameworks to guide technology decisions and investments. Working in this area, you will have a familiarity with business strategy, processes and experience in business solutions which enable an organisation's technology infrastructure. You will help to confirm that technology infrastructure is optimised, scalable, and aligned with business needs, enabling efficient data flow, interoperability, and agility. Through your work, you will communicate a deep understanding of the business and a broad knowledge of architecture and applications.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary:- 

A career in our Salesforce team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Salesforce. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Salesforce technologies such as Salesforce Platforms, 365, Azure, Power Platform and Power BI.  

 

Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .  

 

Responsibilities:- 

The Director position calls for dynamic and aggressive individuals who would be engaged with our esteemed clients for developing and maintaining relationships with the client's leadership group, continuously looking for opportunities in those accounts, conceptualizing and bouncing off Operations solutions customized to the opportunities, help the ED/ Partner by developing and driving consulting, delivery solutions and proposals and lead the delivery teams during the engagement for delivering value promised to our clients. The person should have good Salesforce CRM background with focus on revenue growth with account mining and through new logos. 

 

The person would be the face of Account Engagement to the client from PwC Salesforce Practice and help the Partner / ED grow and sustain business in India 

 

Responsibilities:  

 

Below are the roles and responsibilities for the position of Director - 

 

Develop and maintain business relationship with our clients/ targets and develop new Clients. 

Look for opportunities in our existing/ potential accounts and engage with the client leadership team on a regular basis to create larger share of mind for driving business. 

Manage clients’ expectations – building & sustaining long term healthy relationship with the clients. 

Create new opportunities in the market – propagate PwC brand, stay informed and aware about the competition. 

Manage end-to-end project delivery & economics– take responsibility of all dimensions of the project delivery. 

Contribute to thought leadership – learn and innovate continuously to enrich the services and offerings of Operations consulting, participate in seminars conducted by Industry bodies, research, and development of thought capital. 

 

Preferred Skills:  

 

Extensive leadership experience is contract, finance, delivery, quality and stakeholder management while managing large and complex IT delivery (Transformation and Operations) in highly dynamic environments. 

Rich experience in managing large Salesforce Implementations. Good Understanding of Salesforce CRM technology stack. 

Managing P&L, Delivery, Contract, and Compliance with excellent CSAT for large accounts across multiple geography 

Strong understanding of Business Processes and diverse Technologies which helps me to led a large SFDC practice covering SFDC and other leading CRM technologies. (SFDC Practice Area Head) 

Strong experience in managing Multi location, Global transition for Complex IT Delivery AMS, in-flight programs   for global clients contracts as per defined timelines and processes. 

Experience in establishing and implementing Digital transformation and Innovation solutions (Cloud, Analytics, IoT and Automation) with expected business results. 

Involvement in defining strategy and roadmap and managing complex Product Development Cycle for Products from multiple  Industries 

Responsible for Business Critical Service Delivery with 24x7 support using GD Model and tools and frameworks 

Managing delivery with best practices of Delivery Excellence, Metrics, and Security Compliance with related Audits. 

Strong People management perspective 

 

Mandatory Skills: 

 

Exceptional leadership skills to effectively lead managers 

Strong understanding of industry standards, business operations and regulatory requirements 

Excellent written and oral communication skills 

Planning and organization skills to facilitate goal-setting 

Innovative mindset to create new, effective solutions 

Analytical skills to interpret data 

 

 

Years of experience required: 16 to 20 Years  

Education qualification: B.Tech/B.E./MCA 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Technology, Bachelor of EngineeringDegrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Salesforce

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Amazon Web Services (AWS), Analytical Thinking, Business Architecture, Business Continuity, Business Process Modeling, Business Process Workflow, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Enterprise Application Integration, Enterprise Architecture, Enterprise Integration, Enterprise Service Bus (ESB), Google Cloud Platform, Inclusion, Influence, Innovation, Intellectual Curiosity {+ 22 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

Experience Level

Executive Level