International Non Voice Process

We are looking for enthusiastic candidates for our International Non-Voice Process. The role involves handling customer queries through email and chat support while ensuring excellent customer experience.

• Key ResponsibilitiesHandle international customer queries via email and live chat
• Provide accurate information and resolve customer issues
• Maintain high levels of customer satisfaction
• Follow company guidelines and communication standards
• Document customer interactions and resolutions
• Meet productivity and quality targets
• Required SkillsGood written English communication
• Basic computer and typing skills
• Ability to work in a fast-paced environment
• Problem-solving and customer handling skills
• Willingness to work in night shifts
• Preferred QualificationsPrevious BPO / Customer Support experience is an advantage

Freshers with strong communication skills can also apply