International Patient Coordinator - Dentist
FMS Dental Hospitals
International Patient Coordinator - Dentist
FMS Dental Hospitals
Jubilee Hills, Hyderabad
₹25,000 - ₹50,000 monthly
Fixed
₹25000 - ₹50000
Earning Potential
₹50,000
Job Details
Interview Details
Job highlights
Urgently hiring
104 applicants
Job Description
About FMS Dental
FMS Dental Hospitals, with over 32 years of clinical excellence, is one of India’s most reputed and NABH-accredited multispecialty dental centers, offering advanced dental care and international-standard facilities. With 15 centers across Hyderabad and Kochi, and a dedicated focus on Dental Tourism, we cater to patients from USA, UK, Australia, Middle East, Africa, and South Asia.
Role Overview
As a Patient Coordinator, ensuring a seamless experience from inquiry to post-treatment follow-up. You’ll work closely with our team of specialists, treatment planners, and travel coordinators to facilitate smooth communication, treatment scheduling, and hospitality support.
Key Responsibilities:
- Handle inquiries from patients.
- Provide treatment estimates, timelines, and detailed consultation information.
- Coordinate video consultations between patients and doctors.
- Assist in visa, travel, and accommodation arrangements with the dental tourism team.
- Maintain and update patient records and correspondence logs.
- Ensure post-treatment communication and satisfaction follow-ups.
Requirements:
- Bachelor of Dental Surgery / General Dentists (preferred) or Non Dentists 4+ years of Experience in Dentistry
- Excellent spoken and written English (knowledge of foreign languages is an advantage).
- Strong communication, coordination, and problem-solving skills.
- Experience in healthcare coordination / dental tourism / hospitality is desirable.
- Ability to multitask and maintain confidentiality and professionalism.
Why Join FMS Dental:
- Work with India’s No.1 Dental Hospital, serving patients from 75+ countries.
- Exposure to global healthcare standards and medical tourism operations.
- Dynamic work environment with a diverse team of 200+ dental specialists.
- Opportunities for growth and international collaborations.
Job role
Work location
FMS Dental Hospital - Best Invisalign Provider in Hyderabad, Hitech City Road, CBI Colony, Jubilee Hills, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
Graduate
Skills
Call handling, Patient care, Patient coordination, Patient appointments, Patient management, Patient education, Patient accounts management, Call monitoring
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
Any BDS, Any Bachelor (Atleast one)
Gender
Any gender
About company
Name
FMS Dental Hospitals
Address
FMS Dental Hospital - Best Invisalign Provider in Hyderabad, Hitech City Road, CBI Colony, Jubilee Hills, Hyderabad, Telangana, India
Job posted by FMS Dental Hospitals
FAQs about this job
Show all