International Patient Coordinator - Dentist

FMS Dental Hospitals

Jubilee Hills, Hyderabad

₹25,000 - ₹50,000 monthly

Fixed

25000 - ₹50000

Earning Potential

50,000

Work from Office

Full Time

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

104 applicants

Job Description

About FMS Dental

FMS Dental Hospitals, with over 32 years of clinical excellence, is one of India’s most reputed and NABH-accredited multispecialty dental centers, offering advanced dental care and international-standard facilities. With 15 centers across Hyderabad and Kochi, and a dedicated focus on Dental Tourism, we cater to patients from USA, UK, Australia, Middle East, Africa, and South Asia.


Role Overview

As a Patient Coordinator, ensuring a seamless experience from inquiry to post-treatment follow-up. You’ll work closely with our team of specialists, treatment planners, and travel coordinators to facilitate smooth communication, treatment scheduling, and hospitality support.


Key Responsibilities:

  • Handle inquiries from patients.
  • Provide treatment estimates, timelines, and detailed consultation information.
  • Coordinate video consultations between patients and doctors.
  • Assist in visa, travel, and accommodation arrangements with the dental tourism team.
  • Maintain and update patient records and correspondence logs.
  • Ensure post-treatment communication and satisfaction follow-ups.



Requirements:

  • Bachelor of Dental Surgery / General Dentists (preferred) or Non Dentists 4+ years of Experience in Dentistry
  • Excellent spoken and written English (knowledge of foreign languages is an advantage).
  • Strong communication, coordination, and problem-solving skills.
  • Experience in healthcare coordination / dental tourism / hospitality is desirable.
  • Ability to multitask and maintain confidentiality and professionalism.


Why Join FMS Dental:

  • Work with India’s No.1 Dental Hospital, serving patients from 75+ countries.
  • Exposure to global healthcare standards and medical tourism operations.
  • Dynamic work environment with a diverse team of 200+ dental specialists.
  • Opportunities for growth and international collaborations.

Job role

Work location

FMS Dental Hospital - Best Invisalign Provider in Hyderabad, Hitech City Road, CBI Colony, Jubilee Hills, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - International Voice Process

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 1 year

Education

Graduate

Skills

Call handling, Patient care, Patient coordination, Patient appointments, Patient management, Patient education, Patient accounts management, Call monitoring

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

Any BDS, Any Bachelor (Atleast one)

Gender

Any gender

About company

Name

FMS Dental Hospitals

Address

FMS Dental Hospital - Best Invisalign Provider in Hyderabad, Hitech City Road, CBI Colony, Jubilee Hills, Hyderabad, Telangana, India

Job posted by FMS Dental Hospitals

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