IT Service Management Analyst

IT Service Management Analyst

Skill required: Sales Operations - Sales Operations & Execution Analytics
Designation: IT Service Management Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Language - Ability:English(Domestic) - Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Transforming sales to become a future-ready and digital B2B revenue engine.\ team management , incident management escalation management Sales Operations involves managing and supporting the processes that drive a company s sales efforts. This includes sales planning, data analysis, performance tracking, and process optimization. The goal is to improve sales efficiency and effectiveness. Effective sales operations help streamline workflows and support the sales team in achieving their targets. It is essential for driving revenue growth and business success. team management , incident management escalation management team management , incident management escalation management
What are we looking for? •Problem-solving skills •Ability to work well in a team •Strong analytical skills •Written and verbal communication •Ability to meet deadlines team management , incident management escalation management
Roles and Responsibilities: •In this role you are required to do analysis and solving of lower-complexity problems • Your day to day interaction is with peers within Accenture before updating supervisors • In this role you may have limited exposure with clients and/or Accenture management • You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments • The decisions you make impact your own work and may impact the work of others • You will be an individual contributor as a part of a team, with a focused scope of work • Please note that this role may require you to work in rotational shifts