Key Relationship Officer

Aditya Birla Housing Finance - Hiring dynamic Sales individuals as our "Key Relationship Officer" based at Hyderabad

Job responsibilities:

• Work with Sales Manager and plan sales for achieving targets (including cross-sell), considering competitive forces and local trends
• Scan the local market and competitive offerings on a periodic basis to adapt sales efforts accordingly
• Provide data for and compile periodic MIS reports for disbursements, NPAs, target achievement, etc.
• Work on assigned and identified prospects list for client relationship origination and maintenance activities, interacting with ground-level client stakeholders
• Understand and communicate understanding of product characteristics and benefits to end customers effectively in order to enhance effectiveness of sales efforts
• Attend to customer complaints effectively, escalating critical cases to Sales Manager (Direct) - ABHFL as required
• Execute operations efficiently across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections)
• Ensure adequate focus on different distribution channels, working with Manager for interfacing with senior stakeholders/ complex cases
• Implement prescribed processes and best practices to enhance operational effectiveness, productivity and sales performance
• Attend relevant technical and behavioural trainings/ seminars and work on self-development initiatives
• Coordinate with internal stakeholders for smooth operations and alignment towards achievement of targets
• Work with the Risk, Operations and Sales Governance team members to ensure adherence to risk management and control mechanisms
• Ensure compliant sales operations and sound risk management in day-to-day operations
• Compile and ensure systematic, accurate MIS on NPAs and credit trends, providing inputs on factors impacting portfolio quality

Suitable candidate profile: 

• 01year of Experience in LAP and Home Loan is mandatory
• Ticket Size should be from 25Lac to 1Cr
• Any Graduation

Interested candidate with prior experience may Walkin directly for an Interview discussion.

Location: Aditya Birla Housing Finance Ltd, No 6/3/553, No C2, 2nd Floor, Quena Square, Irram Manzil Colony, Punjagutta, Hyderabad - 500082

SPOC: Hemanth Marella