SAP Order to Cash (OTC) Consultant

KGS-SAP-OTC-Consultant level-US Geo-Runway

SAP OTC Consultant

Role Responsibilities:

• The SAP SD Consultant is responsible for facilitating the implementation, support and upgrade of SAP SD module with strong knowledge of Order creation to Billing process.
• Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements
• Facilitate workshops to collect business requirements
• Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs. 
• Design, customize, configure and testing of SD processes and modules.
• Identify gaps, issues and work around solutions.
• Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems. 
• Handle changes or emergency transports as needed for high priority issues;
• Document functional designs, test cases and results.
• Proactively identify and propose business process and/or system enhancements
• Provide consulting services on both new implementations and existing support projects
• Act as a liaison between the business functions and the technical team. 
• Provide ad-hoc training and user support as required 
• Work self-directed and independently; may act as subject matter mentor to more junior members

 

Requirement:

• Ability to work under pressure and handle crunched timelines
• Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work
• Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization.
• Consistently engage with the clients, interpret their requirements, staff projects while managing the communication flow throughout
• Excellent attention to details, ability to multitask, and effective time management skills
• Excellent Communication Skills
• Experience in a Professional Services or Distribution company is an asset
• Ability to understand business processes from a customer perspective
• Must be results oriented, and demonstrate a can-do attitude

Must-Have Certifications

• SAP SD S4 HANA Certified 

 

Experience & Background 

• B-Tech/BCA/MCA/MBA
• 4-6  years of SAP SD experience.

Experience Level

Senior Level