Lead Consultant - End User Computing

Ready to build the future with AI? 

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. 

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Lead Consultant - End User Computing

We are seeking a highly skilled End User Computing Consultant to manage and troubleshoot our customer-based End-user Computing. This role will also be responsible for day-to-day Vulnerability and License management, ensuring high availability, scalability, and security across our cloud environment.

Responsibilities

·       Intune troubleshooting (specifically client related, Company Portal app installs etc, Autopilot build issues, log collection and analysis)

·       Autopilot build testing (testing changes, validating build etc.)

·       Mobility:

·       Mobile Subscription Account Tidy (Review and Removal of unused subscriptions)

·       Mobile Subscription Updates (Updates with appropriate details to help Identify Owner)

·       SAM Activities -

·       License Reviews

·       License reclamation

·       Software fulfilment

·       Application installs/uninstalls/remediations (shadow IT, last 5% of deployments, small footprint upgrades etc)

·       Non-Generic Software Requests review and processing

·       Vulnerability Management

·       Vulnerability Remediation (manual/automated remediations to improve security posture).

·       White glove support to high-risk assets

·       Knowledge Article Creation

·       Data exercises, generating reports and updating data sets. 

Qualifications we seek in you!

Minimum Qualifications

• Good exp in End-user Computing and cloud technologies.

·       Intune troubleshooting

·       Autopilot build testing

·       Mobility: Mobile Subscription Account and Updates

·       SAM Activities -

·       Vulnerability Management

Preferred Qualifications/ Skills

·       End-user Computing

·       Vulnerability Management

Why join Genpact? 

• Lead AI-first transformation – Build and scale AI solutions that redefine industries 

• Make an impact – Drive change for global enterprises and solve business challenges that matter 

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills 

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace 

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build 

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.