VMware/Windows Data Center Operations Engineer

Ready to build the future with AI?  

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 

Inviting applications for the role of Lead Consultant - VMware/Windows Data Center Operations Engineer 

In this role, you will play a critical role in managing and maintaining VMware, Windows and AWS infrastructure within our data center environment. This position ensures the availability, reliability, and performance of virtualized and Windows-based systems, supporting business operations across the organization. 

Responsibilities 

• Manage and maintain AWS cloud environment. 

• Manage and maintain VMware infrastructure, including VxRail, vSphere, ESXi hosts, vSAN and virtual machines, ensuring high availability and performance. 

• Manage and maintain cisco UCS environment.  

• Manage and maintain Beyond trust password safe environment. 

• Administer Windows servers, including Active Directory, DNS, DHCP, File server and Group Policy management. 

• Monitor the performance and availability of VMware and Windows systems, implementing optimization strategies to enhance efficiency and scalability. 

• Provide L2/L3 support for VMware and Windows-related incidents and service requests, ensuring timely resolution and minimal impact on business operations. 

• Utilize scripting languages (e.g., PowerShell, PowerCLI) to automate routine tasks and improve operational efficiency. 

• Implement and adhere to security policies, procedures, and best practices for VMware and Windows environments, ensuring compliance with industry standards and regulatory requirements. 

• Maintain accurate documentation of system configurations, operational procedures, and troubleshooting steps. Generate reports on system performance and health metrics. 

• Work closely with network engineers, system administrators, and other IT teams to ensure integrated and efficient operations of VMware and Windows systems. 

• Manage changes to the VMware and Windows environments through rigorous testing, coordination, and documentation to minimize risks and disruptions. 

Qualifications we seek in you! 

Minimum Qualifications / Skills 

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). 

• Good years of experience in managing and supporting VMware and Windows systems within a data center or IT infrastructure environment. 

• Proficiency in VMware technologies such as VxRail, vSAN, vSphere, ESXi, and vCenter. 

• Strong knowledge of Windows Server operating systems, including Active Directory, DNS, DHCP, and Group Policy. 

• Strong knowledge of working and managing beyond trust password safe. 

• Strong knowledge of working on Dell and Cisco servers.   

• Experience with system management and monitoring tools. 

• Proficiency in scripting languages (e.g., PowerShell, PowerCLI) for automation and task execution. 

Preferred Qualifications/ Skills 

• Certifications related to VMware (e.g., VCP - VMware Certified Professional) and Windows Server (e.g., MCSA: Windows Server). 

• Certifications related to AWS cloud. 

• Experience with configuration management tools (e.g., Ansible, Puppet). 

• Familiarity with ITIL or other IT service management frameworks. 

• Excellent analytical and problem-solving skills. 

• Strong communication and interpersonal skills. 

• Ability to work effectively both independently and as part of a team. 

• Commitment to providing exceptional customer service and support. 

Why join Genpact?  

• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.