Manager, Engineering Skills & Career Development

Manager, Engineering Skills & Career Development

ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, handle risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage collaboration enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and exciting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with significant careers.

Role profile: Empower engineering teams to continuously grow the skills they need to perform today and build their careers for the future.   

ROLE SUMMARY:

As an Engineering Skills & Development Lead, you will join the global Engineering Learning & Career Development team and support priority skill development for Technical, soft skill and Leadership development.  A key part of your role will be to also drive the engagement and adoption of learning in the site of your location. This role integrates agile practices and data-driven strategies to develop dynamic and effective learning solutions, focusing on both technical and soft skills to enhance professional growth and operational excellence. Your efforts will be crucial in championing a learning culture both locally and globally for the Engineering Division.   

Key Accountabilities:

• Tailored Learning Programme Development: Design and implement customised learning solutions that include self-paced modules, hands-on labs, immersive experiences, and social learning, specifically tailored to the needs of engineers.
• Continuous Improvement of Learning Processes: Utilise data-driven insights, including baseline assessments and AB testing, to continuously refine and optimize learning programs for maximum engagement and effectiveness.
• Performance Consulting and Collaboration: Forge strong, enduring relationships with local engineers to deeply understand their learning needs and performance challenges, ensuring alignment with global learning strategies across the organisation.
  

Key responsibilities:

• As part of the global Engineering Learning & Career Development team, conducts effective performance consulting and leverage data and insights to continuously assess and identify the barriers to performance, to baseline the current capability and identify the specific requirements of new learning solutions. 
• Co-creates with Engineering teams to understand their skill requirements and business imperatives, to design relevant and engaging learning experiences. Leverages internal and external ecosystem partners for the Intelligence, Experience, and Content components of the learning solution.
• Generates ideas on how to apply new talent solutions and market trends to constantly innovate with Engineering teams.
• Designs and shapes the end-to-end learning & development solutions and implements agile and data-led learning practices to the design and creation of learning content and learning experience tools and enablers (assessments, reports, comms, feedback loops, etc.) to drive continuous learning performance improvement.
• Implements learning solutions, which includes curating learning journeys, creating immersive learning, deploying learning technology solutions, conducting skill assessment, measuring the impact of learning, and more.
• Drives the engagement and adoption of the learning by Engineering teams into the site of their location.
• Supports the definition of the job and skills framework to enable its employees to grow the skills needed now and in the future.
• Delivers high-impact skill accelerators and hackathons to support onboarding, leadership development, soft skill and technical skill development, in support of teams transitioning to DevOps and agile ways of working, both virtually and in person.
• Drives strategic alignment to best utilise the resources available in Engineering, in related functions across the organisation, as well as vendor teams and partners, to develop and implement the approach and roadmap of talent interventions to address the skills gaps, aligned to the business ambitions.

To be successful in this role:

• Expertise in agile and DevOps Methodologies: Effective coaching of teams in Agile and DevOps practices to streamline workflows and enhance productivity.
  
• Energetic and Impactful Training Delivery: Ability to deliver compelling, high-energy training sessions that engage and motivate a technically skilled audience.
  
• Strategic Use of Data and Metrics: Employ engineering and educational metrics strategically to tailor learning initiatives to real-world needs and drive ongoing improvements.

WHAT YOU'LL BE DOING:

Develop learning solutions, tailored to specific use cases, aligned to global standards of proficiency. Utilise Engineering metrics and conduct thorough evaluations of learning effectiveness, using feedback loops to adapt learning solutions promptly. Offer hands-on support and coaching, promoting skill advancement and agile teamwork within the engineering community. Implement innovative learning experiments to continuously test and refine educational methodologies. As a member of the global Technology, Talent, and Learning team, driving engagement and adoption of a learning culture to drive performance improvement and career growth.

WHAT YOU'LL BRING:

Core Skills

• Deep understanding of Agile processes and DevOps practices.
• Growing Engineering skills at scale.
• Proficiency in delivering engaging and progressive learning solutions as a coach and facilitator, in-person and online to an Engineering community.
• Strong analytical skills for evaluating program success and making data-informed decisions.
• Agile learning practices including design thinking, programme management
• Data Analytics
• User Experience Design
• Excellent relationship management and interpersonal communication abilities.
• Capable of effective cross-cultural collaboration and communication.
• Strong organisational and project management skills.
• Technology savvy
• Learning Industry Knowledge
• Facilitation
• Coaching
  

Specialised Skills:

• Knowledge of modern learning platforms and technologies to baseline and assess skill proficiency.
• Familiarity with specific engineering metrics such as DORA to measure learning effectiveness.
• Experience of Cloud, AI, Automation and data skill growth practices.
• Ability to create and manage a diverse range of learning environments and formats.
• Skills & Competency Architecture
• Skilling Methodology & Strategy
• Innovative Learning Solutions
• Solution Architecting (for learning)
• Content authoring/development tools
• Learning Pathways
• Learning Delivery Strategy
• Learning Metrics & Analytics
• Skill Assessment Methodology
• Knowledge Management Strategy & Design
  

WHAT YOU’LL GET IN RETURN:

In this role, you will uniquely influence the skill development and career trajectories of engineers in your location, supplying to a global strategy that cultivates a culture of continuous learning and engineering excellence. You will have access to powerful tools and methodologies, enabling you to make a significant impact within the organisation. Additionally, you will benefit from vast opportunities for professional growth, networking, and collaboration within a supportive and dynamic distributed team.  We take hybrid approach to workplace, this role is Digital First.

LSEG Purpose and Values

Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Underpinning our purpose, our values of Integrity, Partnership, Excellence and Change set the standard for everything we do, every day. They guide the way we interact with each other, the partners we work with and our customers. Delivering on our purpose and living up to our values is a responsibility that we all share.

Integrity

We stand by our principles and deliver on our promises. We earn trust by acting responsibly. Our open model is integral to how we do business.

Partnership
We forge long-term relationships; we work together to solve evolving needs and deliver strategic outcomes.

Excellence

Our breadth of capabilities sets us apart, globally. We achieve industry leading outcomes by combining unique, diverse perspectives and knowledge across markets.

Change

We embrace change. We combine human ingenuity, technology, risk management, and insight to create the products and services that lead and shape the industry.

What does this look like every day?

• We are accountable for our impact on our industry, society, and the environment
• We are clear, balanced, and fair in our decision making
• We stand for what we believe is right
• We do what we say - our word is our bond
• We are customer centric
• We build deep connections with customers, partners, and each other
• We collaborate across boundaries
• We anticipate problems and take pride in delivering timely outcomes
• We uphold the highest standards
• We embrace diverse perspectives
• We take ownership of delivery and empower each other to do the same
• We learn and grow from our successes and failures
• We are curious and challenge the status quo
• We combine creativity with technology to invent new possibilities
• We have a growth mindset
• We find opportunities in complexity and uncertainty

Our Leadership Behaviours

Our Leadership Behaviours provide a clear description of what success as a leader looks like at LSEG. Setting these standards, hiring against them and consistently role-modelling these behaviours will enable us to achieve our aspirations as well as create a consistently positive experience for our people.

WHAT DOES THIS MEAN?

• An LSEG leader goes out of their way to attract, develop and engage diverse talent, never afraid to hire people even better than they are. They cultivate a culture that builds trust across the team to create a sense of belonging, and they empower and inspire teams to create a high performing organisation.
• An LSEG Leader role-models openness and humility and is proactive in bringing together the right people to use expertise and thinking from across the wider organisation in order to achieve great results.
• An LSEG Leader holds themselves and others to the highest standards. They build strong external connections to stretch their thinking, are open in sharing valued insight and perspective in a clear and straightforward way and open the gates for question, debate and progress.

WHAT THEY ARE, WHAT THEY ARE NOT

Leadership behaviour:

What it means:

What it is not:

Attract and develop

• Attracts and engages diverse talent
• Champions development and grows capability for the future
• Focuses team on vision, inspires and enables them to achieve it

• Not just drawing on your regular networks to recruit team members and hiring in your own image.
• Focusing development on a few individuals rather than the wider team.
• Holding tight control rather than engaging and enabling the team to take ownership.

Connect to achieve

• Reaches across the organisation to bring the right expertise and diverse thinking together
• Leads with trust, openness and humility
• Influences with insight and respect to deliver the best way forward.

• Relying solely on existing relationships or ways of operating.
• Delivering independently without feeling the need to engage more widely.
• Depending on hierarchy as a means of influencing others.
• Communicating using one preferred style.

Deliver outstanding execution

• Aspires for excellence – sets, expects, and drives the highest standards for self and teams
• Agile and product-oriented: takes ownership of outcomes
• Motivates high performing teams to deliver without compromising quality

• Sticking to what is known, rather than taking a more flexible approach.
• Waiting for authority to make decisions rather than taking personal accountability.
• Taking shortcuts to achieve goals, compromising quality.

Bring thought leadership

• Shows a deep understanding of and ongoing curiosity about customer needs, aspirations and trends
• Is adventurous, continually learns and challenges themselves with different thinking
• Communicates with credibility to inspire trust

• Depending solely on internal networks and past experience when developing solutions.
• Strong preference for tried and tested methods rather than opening up a more dynamic debate.
• Focusing on external developments without applying its use or relevance for LSEG.

Think strategically to create lasting opportunities

• Spots opportunities to position the organisation for the long-term
• Applies good judgement and decision-making to pursue ideas that deliver sustainable value
• Ensures clarity of purpose, direction and priorities

• Seeing issues in isolation, taking a narrow perspective.
• Taking sole responsibility for strategy and decision-making rather than seeking wider expertise or input.
• Generating or following new insights not linked to commercial or customer outcomes.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience Level

Mid Level