Application Support Engineer

Network & Svcs Operations Representative

Project Role : Network & Svcs Operations Representative
Project Role Description : Configure, integrate and manage the life cycle of telecommunication network elements and associated configuration across Fulfillment and Assurance. Manage back office system data records. Support customer activations and configuration adjustments.
Must have skills : Cloud Network Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Network & Services Operations Representative, you will configure, integrate, and manage the life cycle of telecommunication network elements and their associated configurations across Fulfillment and Assurance. Your typical day will involve overseeing back office system data records, supporting customer activations, and making necessary configuration adjustments to ensure seamless operations and customer satisfaction. You will engage with various teams to facilitate effective communication and collaboration, ensuring that all network elements function optimally and meet the required standards. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Monitor network performance and implement improvements as necessary. - Assist in the development and implementation of operational procedures to enhance efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Network Operations. - Strong understanding of network protocols and telecommunications standards. - Experience with network configuration management tools. - Ability to troubleshoot and resolve network issues effectively. - Familiarity with cloud service providers and their operational frameworks. Additional Information: - The candidate should have minimum 5 years of experience in Cloud Network Operations. - This position is based at our Hyderabad office. - A 15 years full time education is required.