Patient Counselor (Hospital)

Counsel outpatients and their families regarding diagnosis and our cancer treatment

Taking care patient concerns, clarifying queries and reassuring them about our services

Act as the primary point of contact between the patient, family and treating consultants

Handle patient queries with empathy, patience, our services and professionalism

Coordinate with doctors and front desk to ensure a seamless patient consultation

Maintain accurate counselling records, conversion statistics and patient feedback

Provide emotional support to patients and families decision making for treatment

Generate Daily/Weekly/Monthly reports on patient conversion ratios and trends.

Desired Candidate Profile:

Must have Hospital Management in UG/PG with minimum 3-5 years of experience

Work as patient counselling experience should be into the Healthcare Sector/Hospitals

Follow up with the already connected patients on a regular basis, convince for treatment

Counselling part for precautions, diet plan, yoga and emotional motivation to patients

Must have good communication skills and must be soft spoken along with polite manner

Ensure compliance with our ayurveda hospital policies, standards and NOC formalities

Hospital exposure and immediately joining candidates are preferable for this position.