Patient Relationship Executive

We are looking for Male and Female with Experienced Only:

Patient Relationship Executive (PRE):

● Welcome and assist patients with appointment schedules, registration, Queries etc.,

● Maintained accurate patient records and ensured smooth check-in/check-out processes.

● Handled front desk operations including phone/email communication and walk-ins.

● Provided clear information about services, procedures, and test reports to patients.

● Addressed patient grievances professionally and ensured timely resolution.

● Coordinated with doctors, lab teams, and internal departments to streamline patient care.

● Ensured HIPAA compliance and patient data confidentiality at a l times. Billing Executive:

● Managed patient bi ling for consultations, diagnostics, and other services.

● Prepared and reviewed invoices, processed payments (cash, card, insurance).

● Verified insurance details and coordinated with TPAs for approvals and claim s.

● Maintained daily revenue reports and reconciled billing data with finance.

● Addressed discrepancies or bi ling-related queries from patients and staff.

● Supported audits and compliance requirements related to financial transactions.