Principal-Technologist-SUPPORT SERVICES-Applications-CTB

Job Title: Program Manager – Strategic Transformation Initiatives

Location: Hyderabad, Bangalore, Mumbai

Overview:

Join the Transformation Office and play a pivotal role in driving high-impact, cross-functional programs aligned with CTO and CEO priorities. As a Program Manager, you will lead strategic initiatives that span multiple teams and domains, ensuring seamless execution, stakeholder alignment, and measurable business outcomes.

Key Responsibilities:

1. Strategic Program Leadership

• Drive programs that directly support core business strategies and transformation goals.
• Translate executive priorities into actionable plans with clear milestones and success metrics.

2. Cross-Functional Collaboration

• Coordinate across engineering, product, design, and business teams to ensure alignment and synergy.
• Facilitate effective communication and collaboration among diverse stakeholders.

3. Risk & Issue Management

• Proactively identify risks and dependencies across programs.
• Develop and implement mitigation strategies to ensure program continuity and success.

4. Agile Delivery Excellence

• Champion agile methodologies and best practices across teams.
• Support sprint planning, backlog grooming, and agile ceremonies using tools like Azure DevOps, Jira, or Rally.

5. Performance & Observability

• Monitor program health through KPIs and dashboards.
• Identify bottlenecks and drive data-informed decisions to improve delivery velocity and quality.

6. Stakeholder Engagement

• Maintain transparent and consistent communication with internal and external stakeholders.
• Provide regular updates on progress, risks, and changes to ensure alignment and trust.

7. Continuous Improvement & Automation

• Foster a culture of innovation and learning.
• Identify opportunities for process automation and operational efficiency.

8. Compliance & Control Functions

• Act as the primary liaison for regulatory, compliance, and risk teams.
• Ensure all programs adhere to relevant policies, standards, and governance frameworks.

Qualifications:

• Proven experience in program or project management within a technology-driven environment.
• Strong understanding of agile frameworks and tools.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to manage ambiguity and drive clarity in complex environments.
• Experience working with senior leadership and cross-functional teams.