Senior QA Service Desk Agent
Tata Consultancy Services (Tcs)
Senior QA Service Desk Agent
Tata Consultancy Services (Tcs)
Hyderabad
Not disclosed
Work from Office
Full Time
Min. 2 years
Job Details
Job Description
QAService Desk Sr Agents
Location – Chennai / Hyderabad
JD:
People Management Skills
Service Desk Operations experience
Excellent
English language voice and written com skills
Basic Infra L1 experience (windows, network , office 365, MS Dynamics, Bomgar
,Snow etc )
Willingness to work in 24/7 ops incl night shifts and weekends
IT/Application Service Desk agent experience using Genesys /CISCO voice
platforms
ITIL V4 Foundation
Job role
Work location
Hyderabad
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
Tata Consultancy Services (Tcs)
Job posted by Tata Consultancy Services (Tcs)
This job has expired