Job description

Roles & Responsibilities

1. Lead Generation

· Contact Potential Clients: Reach out to prospective buyers, sellers, through cold calls or inbound inquiries.

· Qualify Leads: Assess the interest and needs of leads to determine if they are viable prospects for the business.

· Follow-Up Calls: Continuously follow up with potential clients to remind them of the offerings and answer any queries they might have.

2. Client Interaction

· Provide Information: Answer questions about available properties, project details, pricing, amenities, and location.

· Offer Property Solutions: Suggest suitable properties based on the clients needs, preferences, and budget.

· Schedule Appointments: Arrange meetings, property viewings, and site visits for interested clients.

3. Data Management

· Maintain Databases: Keep records of all client interactions, leads, and follow-ups in a CRM (Customer Relationship Management) system.

· Track Communication: Ensure accurate and timely updating of client status, preferences, and any important feedback.

4. Lead Conversion

· Coordinate with Sales Team: Pass on qualified leads and any relevant client information to the sales team for further engagement or closing the deal.

5. Customer Service

· Address Client Concerns: Handle objections, complaints, and queries effectively, ensuring customer satisfaction.

· Assist in Paperwork: Support clients in understanding and filling out necessary documentation for property transactions.

6. Reporting

· Prepare Reports: Regularly update the team about the progress of leads, conversion rates, and any issues that arise during interactions.

· Track KPIs: Measure key performance indicators such as the number of calls made, appointments set, or deals closed.

Role: Sales Support & Operations - Other

Industry Type: Real Estate (Residential appartments)

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Sales Support & Operations

Education

UG: Any Graduate

contact :

chenna reddy : 7416126956