Job Description:

We are looking Front Office Receptionist.

greeting clients and setting a positive office atmosphere. answering the phone, taking messages and redirecting calls to respective offices. organising and maintaining files and records and updating them when necessary.

To provide receptionist and front office duties in accordance with company policies, procedures and processes.

Achievement of the Key Performance Indicators and Service Level Agreement targets.

Responsible for handling of incoming and outgoing calls including distribution.

Making sure to demonstrate professional and polite responses in telephone responses.

Responsible for maintaining the telephone registers including call tracking.

Preparation of database of Client contacts and updating.

Responsible for maintenance and upkeep of the front office.

Answer inquiries regarding services and availability of the personnel.

Schedule, reschedule and cancel appointments.

Respond to emails and office correspondence.

Sort and distribute incoming mail.

Assist in resolving clients issues and complaints.

Candidate Profile:

Any Graduate

Should have minimum 1-3 years experience handling the Front Desk/reception.

Candidate should be active, smart & confident to handle this activity.

Must have ability to make changes on priority.

Must be good in written & verbal communication skills.

Well versed with Computer skills/ Computer Proficient.

Role: Human Resources - Other

Industry Type: Facility Management Services

Department: Human Resources

Employment Type: Full Time, Permanent

Role Category: Human Resources - Other

Education

UG: Any Graduate