Receptionist Cum Office Assistant

The Reception and Office Administrator is the first point of contact for the company, responsible for creating a welcoming environment and ensuring efficient office operations. This role involves managing front desk activities, handling communications, and providing crucial administrative support using various computer software and office equipment. 

Key Responsibilities:

• Visitor & Communication Management:
• Greet and welcome guests, clients, and employees in a professional and friendly manner.
• Answer, screen, and forward incoming phone calls using a multi-line phone system, taking accurate messages as needed.
• Manage general email inquiries and correspondence, directing them to the appropriate staff or department.
• Receive, sort, and distribute daily mail, deliveries, and packages.
• Administrative Support:
• Perform clerical duties such as filing, photocopying, scanning, and transcribing documents.
• Manage and update calendars, schedule meetings, and book conference rooms.
• Maintain an organized and tidy reception area and other common office areas (e.g., kitchen, meeting rooms).
• Monitor and maintain office supply inventory, placing orders and ensuring stock is replenished.
• Computer & Technology Use:
• Utilize Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for document creation, data management, and presentations.
• Use office management software, CRM (Customer Relationship Management) systems, and other relevant digital tools.
• Operate and troubleshoot basic office equipment, including printers, scanners, and fax machines.
• Office Operations & Security:
• Maintain office security by following safety procedures and controlling access via the reception desk (e.g., issuing visitor badges, monitoring logbooks).
• Assist with ad-hoc administrative and support tasks for various departments and management as required. 

Qualifications & Skills:

• Proven work experience in a front office, receptionist, or administrative role.
• Proficiency in Microsoft Office Suite is essential.
• Solid verbal and written communication skills in English.
• Strong organizational and time-management skills with the ability to multitask and prioritize tasks effectively.
• A professional attitude and appearance.
• Strong customer service orientation and interpersonal skills.
• High school diploma or equivalent. 
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