Receptionist / Front Office Executive

Position: Receptionist / Front Office Executive

Location: Office / Site

Role Purpose

To create a professional first impression, manage visitor flow, and support smooth coordination between customers and internal teams.

Key Responsibilities

• Welcome customers and visitors politely.

• Register walk-ins and enquiries.

• Issue token numbers and manage waiting area.

• Inform CRE / SVE / Management about arrivals.

• Handle incoming calls and direct them correctly.

• Maintain visitor records and basic data.

• Support customer hospitality (water / seating / guidance).

• Collect Google reviews / feedback when required.

• Coordinate with Admin & HR for daily operations.

Skills Required

• Good communication

• Polite behavior

• Organized & alert

• Basic computer knowledge

Reporting To

Admin / HR / MD (as per company system)