Receptionist / Front Office Executive

Front Desk Management

• Greeted visitors and clients professionally, creating a welcoming environment.

Administrative Support

• Managed appointments and maintained daily logs.
• Performed data entry, filing, and maintained accurate records.

Communication Skills

• Handled phone correspondence with clients, vendors, and internal staff.
• Provided clear information to guests regarding services, directions, and company policies.

Customer Service

• Resolved basic client queries and complaints promptly and professionally.
• Maintained a helpful and friendly demeanor to ensure high customer satisfaction.

Office Coordination

• Monitored and ordered office supplies to ensure smooth daily operations.
• Assisted in organizing company events and meetings when required.

Time Management

• Prioritized front desk duties during busy periods without compromising quality.

Use of Office Technology

• Operated office equipment like printers and scanners.
• Used Microsoft Office Suite (Word, Excel, Outlook) and scheduling tools