Receptionist / Front Office Executive

Job Overview:

BBETTER is seeking a dynamic, result-oriented Receptionist/Front Desk Coordinator for our Kukatpally clinic. This role is the "face" and "voice" of our clinic. You will be responsible for providing a warm welcome to patients, managing clinic operations, and driving growth by converting leads into successful consultations and treatments.

Role & responsibilities:

• Proactively call incoming leads to explain our services and convert them into clinic appointments.
• Follow up with potential clients who have inquired about treatments.
• Achieve daily/weekly targets for appointment bookings.
• Act as the bridge between patients and doctors to ensure smooth scheduling and minimal wait times.
• Take full ownership of the front desk, ensuring it is clean, organized, and welcoming.
• Handle billing, registration, and patient data entry with high accuracy.
• Monitor and manage the medicine stock cycle.

Preferred candidate profile:

• Fluent in English, Telugu, and Hindi (both speaking and writing).
• Friendly and professional personality; easy to talk to in person and over the phone.
• Proactive at booking appointments and comfortable making outbound calls to follow up with leads.
• Reliable and independent; able to manage clinic tasks without constant supervision.
• Computer literate, specifically with MS Excel for inventory and clinic software.