Relationship Executive

Key Responsibilities

Build and maintain positive relationships with new and existing clients

Understand client requirements and provide appropriate solutions or services

Act as the primary point of contact for client queries and concerns

Ensure timely follow-ups and effective communication with clients

Resolve customer issues promptly to maintain satisfaction and trust

Coordinate with internal teams to deliver seamless client service

Identify opportunities for upselling or cross-selling products/services

Maintain accurate client records and reports

Skills & Competencies

Strong interpersonal and communication skills

Customer-focused mindset with problem-solving ability

Ability to build trust and long-term relationships

Good negotiation and persuasion skills

Time management and organizational skills