Relationship Manager

Key Responsibilities

• Client Relationship Management: Developing trust and acting as a trusted advisor to key accounts.
• Business Development: Identifying new business opportunities, acquiring new clients, and growing existing accounts.
• Customer Service & Retention: Addressing client queries and resolving complaints to ensure high satisfaction levels.
• Product Knowledge & Advisory: Providing tailored, expert advice on products/services (common in banking/finance).
• Strategy & Analysis: Monitoring market trends, analyzing client data, and developing strategies to improve portfolio quality.
• Reporting: Preparing regular reports on client performance and relationship status.