Retail Sales Executive

To drive B2B and B2C gift sales, manage corporate client relationships, and ensure lead conversion through in-store, online, and field sales. Responsibilities 1. Lead Generation & Client Acquisition * Identify and approach potential corporate and retail clients. * Attend exhibitions, stalls, and networking events to gather leads. * Cold-calling, email outreach, and WhatsApp follow-ups. 2. Client Management & Retention * Understand client needs and recommend suitable gifting solutions. * Coordinate customisation and timely order fulfillment. * Follow-up post-delivery for client feedback and repeat orders. 3. Sales Operations * Maintain CRM/Excel for client database and daily sales updates. * Work with the design and packaging team to meet client expectations. * Ensure quotations, invoices, and payments are tracked and updated. 4. Target Achievement * Meet monthly and quarterly sales targets. * Propose and execute promotional activities or gifting campaigns. 5. Coordination * Liaise with marketing team for leads from ads and social media. * Work with logistics for deliveries and status updates. 6. Reporting * Prepare daily and weekly sales reports. * Suggest new gifting trends and competitor strategies