Revenue Manager

Department: Sales & Marketing / Commercial

Reporting To: General Manager / Director – Sales & Revenue

🎯 Job PurposeTo maximize overall hotel/resort revenue and profitability through effective pricing, forecasting, channel management, market analysis, and inventory control while ensuring optimal business mix and high-yield performance.

🔑 Key Responsibilities

1️⃣ Revenue Strategy & PricingDevelop, implement, and monitor revenue management strategies to achieve RevPAR, ARR/ADR, GOP and occupancy targets.

• Set dynamic pricing strategies based on demand, competition, seasonality, and market trends.
• Optimize room, banquet, event space, and ancillary revenue streams.
• Monitor OTA, corporate, travel agent, wedding, and MICE pricing parity.

2️⃣ Forecasting & ReportingPrepare accurate daily, weekly, and monthly demand forecasts.

• Track pickup, pace reports, on-books, and business channel contributions.
• Maintain dashboards and share business insights with management.
• Present weekly Revenue Strategy Meeting insights with data-led recommendations.

3️⃣ Distribution & Channel ManagementManage and optimize all booking channels (Website, OTAs, GDS, wholesalers, DMCs, travel partners).

• Ensure rate parity, availability, and restriction management (LOS, BAR, close-out, blackout dates).
• Coordinate with digital team for website offers, promotions & direct booking strategy.

4️⃣ Data Analytics & Market IntelligenceAnalyse competitor pricing, demand indicators, market events, and seasonality.

• Use BI tools, PMS & RMS reports for informed decision-making.
• Track conversion rates, cancellation patterns, lead time & segmentation performance.

5️⃣ Collaboration & Cross-Functional SupportWork closely with Sales, Front Office, Reservations, Marketing & Finance teams.

• Participate in budgeting, business planning and promotional campaigns.
• Provide training to reservations/sales teams on rate structure & selling priorities.

📊 KPIs / Success MetricsRevPAR growth vs. budget and competition

• ADR improvement
• Occupancy efficiency
• Direct booking share increase
• Channel profitability optimization
• Reduction in last-minute discounting & cancellations

👤 Required Skills & CompetenciesStrong analytical & numerical ability

• Excellent knowledge of PMS, RMS, CRS & channel managers
• Expertise in Excel, analytics dashboards and revenue tools
• Strategic decision-making & communication skills
• Market awareness & commercial mindset
• High attention to detail and forecasting accuracy

🎓 Education & ExperienceBachelor’s degree in Hospitality, Business, Finance, or related field

• 3–6 years experience in Reservations/Front Office/Revenue domain
• Prior experience in hotel or resort revenue management systems essential