Senior Business Intel Engineer

Description

Not many teams aspire to zero. Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com.

WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world.

Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop world-class product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus

As a Business Intelligence Engineer (BIE) in this team, you will be responsible for building and maintaining a highly scalable, reliable and efficient reporting and analytical system to support the fast-growing business. You will be collaborating with various business teams in identifying reporting/analytical requirement, building required data model, acquiring new data sources and building comprehensive data visualizations for key stakeholders. You will mine data, identify data co-relation across different functional areas, run statistical analysis, gather insights and make recommendations based on your findings to help senior leaders make key business decisions. Data analysis is at the core Amazon’s culture and your work will have a direct impact on decision making and strategy for organizations. You will work with analytic tools, can write excellent SQL scripts, optimize performance of SQL queries and can partner with internal customers to answer key business questions. We look for candidates who are self-motivated, flexible, hardworking and who like to have fun.

Basic Qualifications

- 10+ years of professional or military experience
- 5+ years of SQL experience
- Experience programming to extract, transform and clean large (multi-TB) data sets
- Experience with theory and practice of design of experiments and statistical analysis of results
- Experience with AWS technologies
- Experience in scripting for automation (e.g. Python) and advanced SQL skills.
- Experience with theory and practice of information retrieval, data science, machine learning and data mining

Preferred Qualifications

- Experience working directly with business stakeholders to translate between data and business needs
- Experience managing, analyzing and communicating results to senior leadership

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