Senior Manager - Operational Excellence

Job Description Summary

-Primary responsibility is to drive business process excellence for Novartis with the aim of embedded process simplification mindset and unearthing business value -Support Associate Directors and Directors in projects across Development to enable Technology transformation, Cycle time acceleration and strengthening process fundamentals.
- Deliver substantially greater outcome improvement through process re-engineering

Job Description

Major accountabilities:

• Deliver as an individual contributor on projects, through direct involvement and supervision

• Lead junior BPE associates and act as coach of new / existing team members

• Build expertise in specific line functions where deployed. Support GPOs and GSOs to optimize and evolve their activities. Work with DDIT colleagues to identify and implement automation opportunities

  Ensure transparent communication

• Support the managers and directors in project work and provide support during all project phases.
• Align closely with stakeholders at country, functional and global level as defined by the requirements of the different projects and initiatives.
• Independently monitor milestones of the projects as well as completion.
• Take ownership for subparts of the overall project and ensure completion of these.
• Provide change management support and appropriate communications for the implementation of process improvement levers/solutions
• Monitor implementation and sustenance of business impact

Key performance indicators:

• Financial and Business Results:
• Process simplification
• Savings generated
• Improvement of quality of outcome
• Processes Efficiencies and Effectiveness
• Lead times and Productivity
• Strategy/Customer Focus:
• Business value generated
• Capabilities & Expertise:
• Team culture (Our Voice)
• Capability development
• Improvement of culture of continuous improvement
• Soft Skills:
• Level of collaboration – typically works at project level across line functions within Development OU
• Strong ability to develop and manage internal stakeholder relationships
• Ability to take control of ambiguous situations and drive practical change

Minimum Requirements:
Work Experience:

• >7 years’ experience leading significant business process, organizational change, operating model and/or process improvement consulting projects
• Experience of regulated environments, particularly the impact in the pharmaceutical industry
• Experience in the area of capability development or learning is a distinct advantage
• Proficiency in Lean, quality management systems and operational excellence
• Proven experience of working successfully in a collaborative team environment across different cultures, operating with and influencing others to achieve a common objective
• Must have worked in consulting teams in an equivalent internal consulting organization or a major consulting company

Skills:

• Business Process Transformation.
• Process modelling
• Training
• Lean Six Sigma.
• Scrum (Programming Methodology).
• Strategic Planning.
• Core consulting skills

Languages :

• English.

Skills Desired

Building Construction, Business Networking, Business Partners, Business Planning, Business Process Transformation, Business Strategy, Curiosity, Decision Tree (Forecasting Model), Diversity & Inclusion, Finance, Go-To-Market Strategy, Key Account Management, Leadership, Lean Six Sigma, Management Consulting, Scrum (Programming Methodology), Strategic Planning

Experience Level

Senior Level