Senior Project Manager and SAP Product Owner - Expense Management

Ready to build the future with AI?  
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. 
Inviting applications for the role of Senior Project Manager, SAP Product Owner – Expenses!
The Product Owner for Expense partners closely with MGSF, P&O, and Segment stakeholders to define priorities and outcomes, refine user stories, and orchestrate high-quality releases that improve policy compliance, employee experience, and spend visibility. The Product Owner plays a leading role in backlog prioritization and adoption enablement globally to enhance Expense Management processes, technology, data, and controls, whilst closely collaborating with MGSF to ensure alignment with TOM and value realization.
Responsibilities: 
•    Shaping product roadmap based on process insights, value, and stakeholder needs.
•    Partner with business stakeholders (MGFS - GPOs, P&O, Segments) to co-define priorities, outcomes, customer journeys, and compliance requirements.
•    Define user stories, acceptance criteria, and refinement inputs based on stakeholder needs and process insights.
•    Define and prioritize the Expense product backlog to improve spend visibility, compliance, policy enforcement, and employee experience.
•    Drive execution of the product roadmap.
•    Co-define with GPOs and track product performance KPIs such as accuracy, cycle time, expense audit efficiency, policy compliance, utilization, and user experience metrics.
•    Manage the digital product's total cost of ownership (TCO) and track profitability metrics.
•    Ensure end-to-end alignment between expense processes, TOM design, controls, and technology.
•    Collaborate with other product teams to leverage the full value of the ecosystem for end users.
•    Drive consistent Agile and Product Ways of Working across Expense product team.
•    Support global rollouts, UAT readiness, deployment planning, and feature enablement.
•    Lead continuous improvement initiatives targeting compliance, automation, fraud prevention, and user experience.
•    Prioritize security and scalability throughout the development process.
•    Work with the deployment Teams to coordinate and ensure smooth and successful deployment.
•    Provide insights to the ‘run’ team to define the appropriate support model for the product.
•    Orchestrate product demos, gather user feedback, and iterate based on insights.
•    Communicate effectively with stakeholders before, during, and after product launches.
•    Foster a collaborative and results-oriented culture within the product team.

Qualifications we seek in you!
Minimum Qualifications / Skills 
•    Bachelor or higher degree in Computer Science or Information Systems required.  
•    Knowledge/Experience in IT Background 
•    Good communication, especially in English and interpersonal skills 
•    Strong analytical and problem-solving skills 
•    Ability to work effectively in a flexible and changing environment, manages multiple activities and priorities, and work well under pressure
•    Strong SAP ECC-Finance, Trinity ERP(SAP), Blackline, High Radius, SAP Payroll, Global Payroll solutions - multiple, Global T&A solutions - multiple, SAP CFIN, BPS Tools, OneStream, Anaplan, Oracle, preferred on FMCG (Fast Moving Consumer Goods) industry. Experience on Business areas will be a plus. 
•    Understanding of the business operations processes 
•    Good Experience in SAP ECC-Finance, Trinity ERP(SAP), Blackline, High Radius, SAP Payroll, Global Payroll solutions - multiple, Global T&A solutions - multiple,
Preferred Qualifications/ Skills
·    Product Ownership or related industry experience
·    Bachelors' degree (or foreign degree equivalent):Engineering, Sciences or Business Management
·    Experience working in a technical environment with a broad, cross functional team to drive product vision, define product requirements and coordinate resources from multi-disciplinary teams
·    Experience presenting technical concepts to senior business stakeholders 
·    Strong track record of customer-facing success and business acumen
·    Solid understanding of IT delivery principals, lifecycles and agile delivery methodologies
·    Strong analytical and problem-solving skills
·    Strong skills in managing relationships with various stakeholders, both technical and business-facing
·    Displaying leadership, organization and executions skills
·    Strong Experience with SAP Concur.
·    Deep understanding of expense processes, controls, policies, and integration with Finance, Travel, and P&O systems 
·    Strong communication and interpersonal skills to build trust and collaboration across teams and stakeholders.
·    Understanding of Design Thinking, Agile and SAFe methodologies, as well as product-based ways of working
·    Excellent interpersonal skills and proven ability to work creatively and analytically in a problem-solving environment
·    Customer-centric mindset and ability to represent the customer

Why join Genpact?  
• Lead AI-first transformation – Build and scale AI solutions that redefine industries  
• Make an impact – Drive change for global enterprises and solve business challenges that matter  
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we  build  
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. 

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.