Service Manager
Tata Consultancy Services (Tcs)
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Service Manager
Tata Consultancy Services (Tcs)
Hyderabad
Not disclosed
Work from Office
Full Time
Min. 7 years
Job Details
Job Description
Service Management
Location: Chennai / Kochi / Hyderabad
Required Technical Skillset:
Incident, Change , Problem Management, RCA, CAB
Must Have Skills:
- Exposure to Incident management, problem management & change management
- Should have adequate knowledge of all ITIL V4 processesÂ
- Experience in supporting ITSM tools configuration and implementationÂ
- Ensuring post-review of priority 1 and incidents
- Major Incident / Recurring incidents integration to Problem management  Â
- Review of Problem TicketsÂ
- Ensuring closure of Problem within SLA agreed
- Accepts, prioritizes, and categorizes Change requests Â
Job role
Department
IT & Information Security
Role / Category
IT Security
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 7 years
About company
Name
Tata Consultancy Services (Tcs)
Job posted by Tata Consultancy Services (Tcs)
Apply on company website