Site Reliability Engineer

As a Site Reliability Engineer at Thomson Reuters, you will be responsible for continually looking to optimize systems and services for security, automation, performance and availability, while ensuring solutions developed, adhere and align to architectural standards. You will be responsible for ensuring that technology systems and related procedures adhere to organizational values. You’ll be able to deliver innovative solutions that impact our customers business every day and partner with teammates globally to develop innovative solutions for the best products in the market. We are committed to the growth of our Engineering teams and want people who are just as excited by this as we are!

 

About the Role

In this opportunity, as a Site Reliability Engineer you will:

• Work with a wide array of technologies to meet objectives including:

• Windows and Linux Servers

• MSSQL, MySQL, Oracle and PostgreSQL Database Servers

• Tomcat, Apache and IIS Applications Servers

• Jenkins or other CICD tooling

• Enterprise Storage

• Software deployment and lifecycle management software

• Public and Private Cloud Technologies (AWS, Azure preferred), including CICD experience in AWS.

• Performs daily tasks and ongoing projects relative to operational and application support of TRTA Professional products.  These tasks include monitoring, backup / restores, application availability, scheduled / non-scheduled maintenance, release management, code deployment and configuration management.

• Participates in the implementation, deployment, and maintenance of TRTA Professional online applications and related tooling.

• Participate in on-call rotation.

• Drives efficiency and accuracy through scripting, automation, documentation, and continual process improvement.

• Possess a strong troubleshooting mentality and asks questions about architecture or implementation.

• Provides support during complex and/or major incidents.

• Produces, delivers, and maintains appropriate documentation for systems in accordance document control standards and procedures.

• Collaborates with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes.

• Identifies risks & issues and takes ownership to deliver appropriate resolutions.

• Fully familiarizes self with all aspects of the developed code.

• Work with leadership to provide regular status reports of given project tasks

 

About You

You’re a fit our Site Reliability Engineer roles if you have:

• Bachelor’s degree in computer science, Computer Engineering or Information Systems or equivalent experience

• 3+ years of experience hosting cloud native applications on the public cloud

• Solid Windows and/or Open Source (Linux) Systems Administration skillset

• Experience with Amazon Web Services technologies including Cloud Formation, Elastic Load Balancer, Auto Scaling Groups, Route 53 and Cloud Watch

• Experience in Azure Services

• Experience with Software Development Life Cycle and deployment methodologies

• Experience with migrating large-scale applications to the Public Cloud

• Experience with automating systems in Python and/or PowerShell

• Experience with systems that connect to central storage devices, NAS or SAN

• Experience with monitoring and alerting (Datadog preferred)

• Experience with containerization of microservices

• Experience with building CICD pipelines (AWS preferred)

• Excellent communication and interpersonal skills

• Fundamental understanding of networking technologies

#LI-PS1

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.

Experience Level

Senior Level