Soft Services

Job Summary

Responsible for managing and delivering high-quality soft services including housekeeping, cleaning, pest control, waste management, and support services to ensure a hygienic and well-maintained facility.

Key Responsibilities

Oversee daily housekeeping and cleaning operations across the facility

Ensure cleanliness standards are maintained as per company policies

Supervise housekeeping staff, allocate duties, and monitor performance

Manage vendor services such as pest control, waste disposal, and landscaping

Conduct regular inspections and audits of premises

Ensure proper usage and maintenance of cleaning equipment and materials

Maintain inventory of cleaning supplies and raise purchase requests

Handle client or employee complaints related to soft services

Ensure compliance with health, safety, and hygiene regulations

Prepare reports on service performance and improvement plans

Required Skills & Competencies

Knowledge of housekeeping and facility management practices

Strong leadership and team management skills

Good communication and interpersonal abilities

Attention to detail and quality standards

Problem-solving and complaint-handling skills

Basic knowledge of safety and hygiene regulations

Qualifications

Any graduate

2–5 years of experience in housekeeping or soft services