Learning and Development Specialist

Sr. Associate / Specialist - Learning and Development

About Clean Harbors

Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $6.5 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CTO.

Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment.

Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees.

 

Job Title: Process Specialist – Learning and Development

Work location: Hyderabad

Job Overview:

The role supports the Learning and Development in GCC and plays a pivotal role in enhancing the skills and knowledge of employees within GCC. The role is responsible to drive employee growth and development through various learning interventions across GCC.

Primary Responsibilities:

This role in Learning and Development (L&D) is responsible for the administrative tasks required for maintaining learning and development programs. This includes planning, coordinating, and directing learning and development programs. The role is also responsible for maintaining training records for all employees and compiling reports, dashboards and statistics for Learning & Development and act as the principal point of contact for all employees regarding learning and development updates.

 

Key responsibilities:

Onboarding and Orientation Management: Organize and facilitate onboarding and orientation sessions for new employees, ensuring a smooth integration into the organization.

Learning Needs and Calendar Management: Collaborate with Business Heads, HRBPs to conduct organizational needs assessments to identify and collect training needs (behavioural/ functional/ technical) and prepare an annual Learning Catalogue and design Quarterly Learning Calendar aligned with organizational / business goals. Communicate and track the implementation of the Learning Calendar to ensure timely execution of planned activities. 

Content Creation: Oversee the creation of learning materials such as online learning modules, workshop materials, and instructional videos. Ensure content is relevant, engaging, and up to date.

Vendor Management for Learning Interventions: Identify, recommend, and liaise with external vendors or partners to design, develop, or deliver specialized learning interventions as required. Manage relationships with external training providers and consultants. Negotiate contracts and ensure quality delivery of services.

Learning Administration: Plan and schedule training sessions, ensure prior communication to participants, with maximum participation and minimal disruption to daily operations, in coordination with the Training Coordinators from Businesses and HRBPs. Manage logistics for training events, including venue booking and material preparation. Gather feedback from participants on trainer performance to assess delivery quality and make necessary improvements and maintain accurate records of training activities, attendance, outcomes and metrics. Assess the success of training programs and make necessary improvements on training outcomes and 

employee progress. Administer assessments or exams post-training sessions to evaluate learning outcomes, measure effectiveness, and identify areas for improvement in future programs.

Budget Administration: Oversee the budget for learning and development activities. Ensure cost-effective allocation of resources with proper planning and updates. 

Support Oracle Learning Management Systems (LMS): Assist in the development of new eLearning courses as per business requirements in coordination with Business Heads and HRSS team. Provide technical support to learners and guide to troubleshoot issues, if any.

Learning Metrics and Dashboards:  Gather data from LMS, feedback surveys, and training records and incorporate data for preparing / updating monthly dashboards with visual elements like charts and graphs. Prepare regular reports for stakeholders, highlighting key findings from the Dashboards.

POSH Training and Management: Coordinate and Organize Prevention of Sexual Harassment (POSH) training sessions for all employees to ensure compliance with workplace safety standards.

Engagement Activity Facilitation and Coordination: Organize Cohesive Building Programs, Engagement and Fun Activities for employees in collaboration with HRBPs for all locations.

 

Additional Responsibilities:

Performance Evaluations: Facilitate PMS Workshops to create awareness among employees on the process. 

Module Management: Create eLearning Modules on organizational processes as Goal Setting, PMS process in collaboration with HRSS team.

Rewards and Recognition: Lead R&R across locations as per the defined timelines in collaboration with HRBPs. Keep accurate records of recognition activities.

 

Requirement:

• 6 -10 years of experience 
• Master’s degree in HR or related field (preferred)
• Must have good knowledge of MS Office Suite, Excel, PowerPoints
• Familiarity with various training methods, including e-learning (preferred)
• Excellent verbal and written communication and interpersonal skills
• Excellent planning and organizing skills
• Exceptional Emotional Intelligence and stakeholder management
• Adhere to strict timelines and ownership of deliverables 
• Team Player – since the individual must work with HRBPs, Training Coordinators from respective Businesses across locations 
• Passionate and Eager to learn and be creative 

 

Shift Timings: 12:00 pm – 9:00 pm IST and willingness to work from office and stretch when business required

Experience Level

Mid Level