Support Engineer

Support Engineer, Amazon Payments

Description

Amazon Payment Experience Platform team at Amazon India Development Center, Hyderabad is looking for a Support Engineer to ensure the reliability, performance, and operational excellence of our next-generation Payments platform. This is an exciting opportunity to be part of a critical team that maintains and troubleshoots complex payment systems that drive Amazon's business success.

You will work closely with Software Development Engineers to provide technical support, monitor system health, and resolve complex production issues across our payment infrastructure. This role involves working with diverse technology stacks including SOA, monitoring tools, logging systems, and data analytics platforms

BASIC QUALIFICATIONS
- Experience troubleshooting and debugging technical systems
- Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)

PREFERRED QUALIFICATIONS
- Technically savvy in consumer use of software, computers and devices.
- Knowledge of Linux and Android

Basic Qualifications

- 1+ years of software development, or 1+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages

Preferred Qualifications

- Knowledge of programming languages such as C/C++, Python, Java or Perl
- Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.