Training and Learning Operations Expert

T&L Operational Expert

Job Description Summary

About the Role:
Operationally support T&L activities across defined scope within Novartis, to ensure compliance and enhance access to learning for associates.

Job Description

Key Responsibilities:

• Compliantly manage the in-scope training matrix.

• Define system set-up and co-ordinate appropriate learning management system maintenance for all in-scope training requirements (courses, curricula, assignments etc.) with the LMS administrators.

• Manage all in-scope reporting requirements.

• Communicate appropriately on availability of learning content, to support the curiosity and growth of Novartis associates.

• Manage and support local learning events across defined scope within Novartis

Essential Requirements:

• Implementation of all training events within the Novartis efficiently and effectively.

• Compliant management of the training matrix.

Desirable Requirements:

Work Experience:

• Operations Management and Execution.

Soft Skills:

• Ability to work with a cross-functional, cross-cultural team within a matrix organization

• Strong customer service orientation

Professional:

• Demonstrated experience of working with IT tools, experience with learning management systems advantageous

• Knowledge of GxP requirements (esp. training and documentation)

Leadership:

• Demonstrates strong self-awareness and continually seeks feedback to support own development.

Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.

Skills Desired

Learning Design, Prompt Engineering

Experience Level

Senior Level