Tax Associate

Job Title: Tax Process Associate

🏢 Company: Redeem Tax

📍 Location: Begumpet - Hyderabad, India

🏢 Work Mode: Work from Office

⏰ Office Timings: 9:00 PM – 6:00 AM IST (US Shift)

📄 Employment Type: Full-Time

🧾 Job Overview - US Calling Process

Redeem Tax is hiring Tax Associates to manage client communication and coordination for U.S. tax filings. This role involves calling U.S.-based clients, collecting tax documents, explaining estimates, and coordinating files with the payment and tax preparation teams.

🔑 Key Responsibilities

📞 Call U.S. clients to explain Redeem Tax services and the tax filing process

📂 Collect and follow up on required tax documents from clients

🔍 Review received documents for completeness before moving files forward

💰 Explain tax estimates and service charges clearly to clients

🤝 Coordinate with the payment department after client approval

🗂️ Update client status, documents, and follow-ups in internal systems

⏳ Ensure timely follow-ups to meet U.S. tax filing deadlines

🔐 Maintain confidentiality and professionalism in all client interactions

🎯 Required Skills & Qualifications

🗣️ Strong English communication skills (mandatory)

📞 Experience in tele-calling, BPO, customer support, or client coordination (preferred)

📘 Basic knowledge of U.S. taxation is a plus (training will be provided)

💡 Ability to explain information clearly and confidently

📑 Good follow-up, documentation, and organizational skills

🌙 Comfortable working night shifts (US timing)

💼 What We Offer

💵 Fixed salary + attractive performance-based incentives

🎓 Complete training on U.S. tax filing process

📈 Career growth opportunities within Redeem Tax

🤝 Professional and supportive office environment

👥 Who Can Apply

✅ Experienced tele-callers and customer support executives

✅ Freshers with excellent English communication and willingness to learn

✅ Candidates looking for stable night-shift roles with long-term growth

📝 How to Apply

📩 Send your resume to

➡️ info@redeemtax.com, Meshach@redeemtax.com

➡️ meshachjoseph97@gmail.com

📌 Subject Line: Application – Tax Process Associate

📞 Contact: +919032817373/+919032867373