Technical Application Specialist

Solenis Chemicals India Pvt Ltd

Hyderabad

Not disclosed

Work from Office

Full Time

Min. 10 years

Job Details

Job Description

Technical Application Specialist

The Application Specialist position is part of the Technical/ Application Development team for India Sub Continent within the Industrial Solutions business.

Full-time position, focused on providing technical and application support to the industrial water treatment customers in India.

Geographic base : Mumbai/ Pune/ Delhi NCR
Will involve extensive travel : on an average 2 weeks a month

KEY ACCOUNTABILITIES & RESPONSIBILITIES

The incumbent will primarily focus on providing technical service/ application support to the Industrial Solutions customers across India.

The role will involve extensive visits to customer sites:

To monitor current conditions, understand customer needs and concerns/ challenges, if any
To identify key gaps and improvement opportunities with the current water treatment programs
To develop Solenis programs with a systematic approach that:
- Will include appropriate product selections
- will address current performance gaps/concerns
- will deliver operational and sustainability savings
To define standards/ protocols, lead validation trials and gain customer approvals
To do periodic follow ups to ensure delivery of actual benefits (cost/performance) vs plan

As a water treatment expert, the incumbent will also be responsible to:

train and/or double work with the sales team on water & waste water treatment programs.
support sales teams for troubleshooting at customer sites
work closely with the sales, business development, marketing and R&D teams to streamline product offers, to develop savings calculators and to create value propositions for existing/ new products

EDUCATION, EXPERIENCE, AND REQUIREMENTS

A technical (engineering/ science) background is essential
10-12 years of technical service/ application development experience in the industrial water treatment chemicals industry
Good communication and interpersonal skills, ability and aptitude to build relationships
Ability to analyse and interpret data
Problem solving skills
Ability to build total cost of operations (TCO) savings calculator
Willing to travel extensively, at least 2 weeks every month