Technical Support Executive
Docme Soft Labs
Technical Support Executive
Docme Soft Labs
Kondapur, Hyderabad
₹25,000 - ₹35,000 monthly
Fixed
₹25000 - ₹35000
Earning Potential
₹35,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
200+ applicants
Job Description
To install and configure Print management software , RFID card readers, Document management software etc to both end customers & resellers
Exposure to installing enterprise software on Servers - windows, Linux platforms
Configuring print servers and drivers
Knowledge on configuring Network load balancers, failover clusters, firewall , external data base, Multifunction printers etc
Ability to conduct technical training to customers and partners
Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently
Providing technical advice to customers on all aspects of the installation and use of systems, both before and after the sale;
Managing workload in order to organize and prioritize daily and weekly goals;
Excellent Verbal and written communication in English is a must have.
Job role
Work location
3 Cube Towers, White Field Rd, Whitefields, HITEC City, Kondapur, Telangana, India
Department
IT & Information Security
Role / Category
IT Support
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Past role/category experience
IT Support, IT Consulting, IT Infrastructure Services
Skills
Troubleshooting, Technical support, Software support tools, Configuring computer hardware, Escalation support, Technical log, Software issues handling, Ticket resolution, Technical troubleshooting
English level
Good (Intermediate / Advanced) English
Degree/ Specialisation
B.Sc in IT Mobile Application and Information Security/ Information Technology/ Computer Technology/ Networking Technologies, B.Sc (Hons.) in IT Mobile Application and Information Security/ Networking Technologies, B.Com (Hons.) in Information Technology, BE/B.Tech in Information Technology, BBA in Information Technology, Bachelor in Information Technology (Atleast one)
Age limit
25 - 40 years
Gender
Any gender
About company
Name
Docme Soft Labs
Address
3 Cube Towers, White Field Rd, Whitefields, HITEC City, Kondapur, Telangana, India
Job posted by Docme Soft Labs
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