Technical Support Executive

Docme Soft Labs

Kondapur, Hyderabad

₹25,000 - ₹35,000 monthly

Fixed

25000 - ₹35000

Earning Potential

35,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

200+ applicants

Job Description

To install and configure Print management software , RFID card readers, Document management software etc to both end customers & resellers

Exposure to installing enterprise software on Servers - windows, Linux platforms

Configuring print servers and drivers

Knowledge on configuring Network load balancers, failover clusters, firewall , external data base, Multifunction printers etc

Ability to conduct technical training to customers and partners

Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently

Providing technical advice to customers on all aspects of the installation and use of systems, both before and after the sale;

Managing workload in order to organize and prioritize daily and weekly goals;

Excellent Verbal and written communication in English is a must have.



Job role

Work location

3 Cube Towers, White Field Rd, Whitefields, HITEC City, Kondapur, Telangana, India

Department

IT & Information Security

Role / Category

IT Support

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

IT Infrastructure Services, IT Consulting, IT Support

Skills

Troubleshooting, Technical support, Software support tools, Configuring computer hardware, Escalation support, Technical log, Software issues handling, Ticket resolution, Technical troubleshooting

English level

Good (Intermediate / Advanced) English

Degree/ Specialisation

B.Sc in IT Mobile Application and Information Security/ Information Technology/ Computer Technology/ Networking Technologies, B.Sc (Hons.) in IT Mobile Application and Information Security/ Networking Technologies, B.Com (Hons.) in Information Technology, BE/B.Tech in Information Technology, BBA in Information Technology, Bachelor in Information Technology (Atleast one)

Age limit

25 - 40 years

Gender

Any gender

About company

Name

Docme Soft Labs

Address

3 Cube Towers, White Field Rd, Whitefields, HITEC City, Kondapur, Telangana, India

Job posted by Docme Soft Labs

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