Technical Support Executive

Tech Mahindra – Hyderabad

Job Position: Service Desk – Technical Support (International Voice)

📌 Role: Service Desk – Technical

📍 Location: Hyderabad (Bahadurpally)

🏢 Mode: Work from Office

🕒 Interview Mode: Face 2 face / Walk-in

🌍 Process: International Voice only

💰 Salary Structure:

* Freshers: Up to ₹3 LPA

* Experience up to 18 months: Up to ₹5 LPA

* Experience above 18 months: Up to ₹6 LPA

👨‍💻 Eligibility:

* Experience: 0 – 3 Years

*12th/ Graduation / PG

* Communication Level: B2 and above / Excellent communication

* Strong English communication (International Voice Support)

JOB DESCRIPTION:

1.Basic knowledge of technical issue

2.Respond to customer queries via calls.

3.Troubleshoot and resolve technical issues.

4.Maintain proper documentation of incidents.

5.Ensure customer satisfaction with prompt service.

6.Voice (Excellent Communication Skills).

7.Knowledge of ITIL Processes.

Perks/Benefits:

Training and career growth opportunities.

Friendly work environment.

⏰ Working Day: 5 Days Rotational Shift & 2 Rotational Week Offs (night and day shifts would be there)

📩 Share CVs / Profiles:

Hira Ansari

7017658954