Technical Support Executive
Tech Mahindra Ltd
Technical Support Executive
Tech Mahindra Ltd
Bahadurpally, Hyderabad
βΉ30,000 - βΉ60,000 monthly
Fixed
βΉ30000 - βΉ60000
Earning Potential
βΉ60,000
Job Details
Interview Details
Job highlights
Urgently hiring
73 applicants
Benefits include: PF, Health Insurance, 5 working days, Two-way cab
Job Description
Tech Mahindra β Hyderabad
Job Position: Service Desk β Technical Support (International Voice)
π Role: Service Desk β Technical
π Location: Hyderabad (Bahadurpally)
π’ Mode: Work from Office
π Interview Mode: Face 2 face / Walk-in
π Process: International Voice only
π° Salary Structure:
* Freshers: Up to βΉ3 LPA
* Experience up to 18 months: Up to βΉ5 LPA
* Experience above 18 months: Up to βΉ6 LPA
π¨βπ» Eligibility:
* Experience: 0 β 3 Years
*12th/ Graduation / PG
* Communication Level: B2 and above / Excellent communication
* Strong English communication (International Voice Support)
JOB DESCRIPTION:
1.Basic knowledge of technical issue
2.Respond to customer queries via calls.
3.Troubleshoot and resolve technical issues.
4.Maintain proper documentation of incidents.
5.Ensure customer satisfaction with prompt service.
6.Voice (Excellent Communication Skills).
7.Knowledge of ITIL Processes.
Perks/Benefits:
Training and career growth opportunities.
Friendly work environment.
β° Working Day: 5 Days Rotational Shift & 2 Rotational Week Offs (night and day shifts would be there)
π© Share CVs / Profiles:
Hira Ansari
7017658954
Job role
Work location
Bahadurpally, Hyderabad, Telangana, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Customer support, Technical support, Blended process, Communication, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Tech Mahindra Ltd
Address
Bahadurpally, Hyderabad, Telangana, India
Job posted by Tech Mahindra Ltd
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