Telecaller

Stratsol Software Systems

Hyderabad

₹15,000 - ₹27,000 monthly*

Fixed

15000 - ₹20000

Average Incentives*

7,000

Earning Potential

27,000

You can earn more incentive if you perform well

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

22 applicants

Benefits include: PF, Travel Allowance (TA)

Job Description

JD-

Undergraduae/Graduate

Experience: 6 months of experience on papers experience mandatory in BPO industry

Languages Required: English & Hindi or English & Telugu

Location: Hyderabad

Rotational Shifts

Duties and Responsibilities

Should also be familiar with the voice process so that the employee should outcall the customer whenever required

or attend the calls from the customers.

Determines requirements by working with customers.

Resolves problems by clarifying issues, researching and exploring answers and alternative solutions; implementing

solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information and completing transactions

5 Days working and 2 rotational weeks off

In training Period 6 days working, 1 rotational week off

Note: Probation period will be for 3 months, after which there will be 2 rotational weeks off.

Job role

Work location

Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Diploma

Skills

Good Communication Skills, Cold Calling, Negotiation skills, Telecalling - Customer Service, Outbound calling, Domestic calling, Inbound calling, Telecalling, Call handling, Blended process, Domestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Regional language

Fluent in speaking Kannada, Marathi, Malayalam, Hindi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

Stratsol Software Systems

Address

Hyderabad, Telangana, India

Job posted by Stratsol Software Systems

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