Telecaller

Telecaller – Job Description

• Make outbound and receive inbound calls to customers or clients.
• Explain products and services clearly and persuasively to customers.
• Generate leads and schedule appointments or follow-ups for the sales team.
• Maintain accurate records of calls, customer details, and responses.
• Handle customer inquiries, complaints, and feedback in a professional manner.
• Achieve daily and monthly calling and conversion targets.
• Follow company scripts, policies, and compliance guidelines.
• Maintain a positive and courteous attitude with customers at all times.