Telecaller

We are seeking a motivated and dynamic Telecaller to join our team. The successful candidate will be responsible for making and receiving calls to engage with potential and existing customers, provide information about our products/services, address inquiries, and generate sales leads. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer interactions professionally to support our business growth objectives. 

Key Responsibilities

• Make outbound calls to prospective and existing customers using provided scripts and databases.
• Answer incoming calls and respond to customer inquiries and concerns promptly and professionally.
• Provide detailed and accurate information about products and services.
• Generate and qualify sales leads, and set up appointments for the sales team when necessary.
• Maintain accurate and detailed records of all customer interactions and transactions in the CRM system.
• Follow up with customers to ensure satisfaction and identify opportunities for upselling or cross-selling.
• Handle customer complaints or objections with patience and a problem-solving attitude.
• Meet and exceed daily/weekly/monthly call and sales targets set by management.
• Collaborate with the sales and marketing teams to improve customer acquisition strategies and overall service. 

interested candidates contact me on 9059098241