Telecaller

Make outbound calls to prospective and existing customers

Receive and handle inbound calls professionally

Explain products or services clearly and confidently

Generate leads and follow up on inquiries

Maintain accurate records of calls, customer details, and responses

Address customer queries, complaints, and objections politely

Meet daily/weekly call and conversion targets

Schedule appointments or callbacks when required

Build and maintain positive relationships with customers

Update CRM or call logs regularly

Coordinate with sales or support teams for follow-ups

Adhere to company scripts, policies, and compliance guidelines