Responsibilities and Duties

• Build strong interpersonal relationships with your customers to ensure high levels of trust and customer satisfaction.
• Ensure smooth and rapid resolution of operational issues.
• Ensure optimal productivity and quality,
• Represents the company to new clients with integrity and financial responsibility.Impeccable communication skills required

Key Skills

Call Center Manager, BPO Call Center, International Call Center, Customer Service Manager, BPO Fresher, Call Center Representative, Voice Process Manager, Inbound, BPO, Outbound, Fresher, KPO, Call Center.

Required Experience and Qualifications

Qualified candidates must have at least a 10th/+2 qualification or a graduate/postgraduate qualification. Willingness to work night shift (CST).Telephonic experience with customers around the world is an advantage. Both entry-level and experienced candidates are required i.e. 0-3 years of advancement. The candidate must be fluent in English (expert level) and Telugu (preferred).