Telecaller

Job Title: Telecaller / US Voice Process

Cold Calling Associate/ Business Development  (Night Shift) – Hyderabad

Company: Macrodime

Work Location, Hyderabad 

Employment Type: Full-Time

Shift Timing: 9:00 PM – 6:00 AM (Night Shift)

Freshers Welcome: Yes (training provided

About the Company:

Macrodime is a US-based taxation services company supporting American clients with tax

preparation, documentation support, and accounting coordination. The team works closely with US

accountants and clients to ensure smooth processing and compliance.

Job Overview:

We are hiring US Taxation & Cold Calling Associates to support US customers with document processing and also place cold calls to US-based leads to acquire potential clients.

Candidates must be comfortable with night shifts and speaking to US customers.

Key Responsibilities:

• Cold reachout, Cold calling:
• Utilize various channels such as cold calling, networking, and social media to expand the client base.
• Client Engagement:
• Build and maintain strong, lasting relationships with clients.
• Conduct effective sales presentations, showcasing the value proposition of our products/services.
• Needs Analysis:
• Understand client requirements and conduct thorough needs analysis.
• Tailor product presentations to address specific client needs and pain points.
• Sales Reporting:
• Maintain accurate and up-to-date records of sales activities and client interactions.
• Generate regular reports to track sales performance and identify areas for improvement.
• Continuous Learning:
• Stay informed about industry trends, competitor activities, and product/service enhancements.
• Continuously upgrade product knowledge and sales skills.

Required Skills:

- Good communication skills (spoken & written English)

- Basic computer knowledge (MS Office, typing, email)

- Ability to learn US taxation processes quickly

- Attention to detail

- Freshers and recent graduates are welcome

Perks and Benefits:

• Flexible Work Hours: While the primary office hours are from 9:00 PM to 6:00 AM, we understand the importance of work-life balance and provide flexibility when needed.
• Competitive Salary: We offer a competitive salary package with the opportunity for a hike of up to 20%, based on your current salary.
• Dynamic Work Environment: Join a vibrant and collaborative work culture where your ideas are valued. We encourage innovation and creativity to drive the success of our team and company.
• Employee Recognition: Hard work doesn't go unnoticed here. Our employee recognition programs celebrate your achievements and contributions to the success of the company.
• Performance Bonuses: Exceptional performance deserves to be rewarded. Benefit from performance-based bonuses to recognize your outstanding contributions.
• Career Growth Opportunities: We are committed to the growth and development of our employees. Take advantage of opportunities for career advancement within the organization.

Work & Employment Details:

- Shift: 9:00 PM – 6:00 AM

- Location: Hyderabad (Coworking office)

- Freshers looking for a stable night-shift opportunity

- Candidates living in and around Hyderabad