Telecalling Executive

Tele Sales Executive – Job Description (B2C & B2B)

Role Overview

The Tele Sales Executive will be responsible for generating sales through outbound and inbound calls, converting leads, explaining product/services, and building strong customer relationships. The role involves both B2C (Business to Consumer) and B2B (Business to Business) sales activities.

• Key ResponsibilitiesB2C (Business to Consumer):Make outbound calls to potential customers and explain products/services.
• Convert warm and cold leads into successful sales.
• Understand customer needs and suggest suitable products.
• Maintain call logs, CRM updates, and daily reports.
• Build strong post-sales customer relationships for upselling.
• Handle customer queries, objections, and concerns with professionalism.
• B2B (Business to Business):Contact business clients and present product/service offerings.
• Generate new business opportunities through lead generation and follow-ups.
• Schedule product demos, meetings, and negotiate pricing.
• Build and maintain long-term relationships with key business clients.
• Understand market trends, competition, and customer requirements.
• Maintain B2B pipeline and provide weekly sales forecasts.
• RequirementsProven experience in Tele Sales / Inside Sales / BPO / Customer Service (preferred).
• Strong communication and convincing skills.
• Ability to handle pressure and meet monthly sales targets.
• Basic computer knowledge, CRM usage is an added advantage.
• Comfortable making high-volume calls daily.
• For B2B: Exposure to corporate communication and business pitching is a plus.
• Skills NeededExcellent verbal communication.
• Strong negotiation and closing skills.
• Active listening and customer-handling ability.
• Result-oriented mindset.
• Positive attitude and team player.
• Benefits Incentives based on sales performance.
• Training and career growth opportunities.
• Fixed salary + performance bonus.