Telecalling Executive

• Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and
• provide solutions and/or alternatives Seize
• opportunities to upsell products when they arise Build
• sustainable relationships and engage customers by taking the extra mile Keep
• records of all conversations in our database in a comprehensible way Frequently
• attend educational seminars to improve knowledge and performance level Meet
• personal/team qualitative and quantitative targets.

• Minimum Requirement:
• Good Communication Skills
• Good Problem-solving skills over the call
• High energy level

Language

Telugu, Tamil & Kannada compulsory