Telecalling Team Leader

Secure Life Hr Services Private Limited

Begumpet, Hyderabad

₹40,000 - ₹50,000 monthly

Fixed

40000 - ₹50000

Earning Potential

50,000

Work from Office

Full Time

Min. 2 years

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

186 applicants

Job Description

Role : As a Team Leader, you will be responsible for managing the team who is making sales calls and closing sales pitches with our members. To be a successful Team Leader, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top performing leader is the one who is a product expert and demonstrates exceptional communication, problem solving and negotiation skills.


What you will do in this role


Quality control of the calls.

Responsible for achieving daily and monthly collection target for the team.

Managing the roster across the floor to ensure maximum manpower utilization.

Managing attendance and leaves of the Team.

Allocating Telecalling lists to Advisors.

Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc.

Conduct daily briefings for the team members before the shift begins.

Responsible for re-training of Advisors.

Maintaining various reports related to Sales and accounts.

Responsible for daily deposition of payment collected.

Competition tracking (for processes performance, schemes).

Interview and shortlist (initial screening) candidates to be hired for the team.

Performance Reviews of the team.

What you should have


Bachelor’s Degree

2 years’ experience developing the above skills

Experience must include tele-marketing job

Should be familiar with effective objection handling

Extremely detail oriented and ability to organize. Brownie Points

Experience in direct marketing and local promotion.

Knowledge of the matrimonial industry.

Language: Telugu + English


Location:- Begumpet Hyderabad ( Only Walk-in interview)


1 Rotational Off/ Shift Timing - 10-7pm


Salary Bar:- Upto 40000-45000 Inhand ( Depend on the last salary Drawn)


Please Share your Cv on naman@secure-life.in


Job Type: Full-time


Pay: ₹400,000.00 - ₹540,000.00 per year


Experience:


B2C Sales: 2 years (Preferred)

Team Leader: 2 years (Required)

Language:


Telugu (Required)

English (Required)

Work Location: In person


Job Type: Full-time


Pay: ₹40,000.00 - ₹45,000.00 per month


Education:



Bachelor's (Preferred)

Experience:



total work: 2 years (Required)

Work Location: In person

Job role

Work location

Begumpet, Hyderabad, Telangana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 2 years

Education

Graduate

Past role/category experience

Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended

English level

Good (Intermediate / Advanced) English

Gender

Any gender

About company

Name

Secure Life Hr Services Private Limited

Address

Begumpet, Hyderabad, Telangana, India

Job posted by Secure Life Hr Services Private Limited

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