Telesales Executive

Job Summary:

The Telesales Executive is responsible for receiving calls from customers, understanding their needs, and offering products or services that meet those needs. The role involves handling inbound inquiries while providing excellent customer support.

Key Responsibilities:

Handling inbound leads and existing customers.

Explain product or service features clearly and persuasively.

Understand customer needs and recommend appropriate stays.

Handle customer objections professionally and work to close sales.

Ensure a high level of customer satisfaction through prompt and courteous communication.

Required Skills & Qualifications:

Proven experience in telesales, telemarketing, or a similar role.

Excellent communication and persuasive skills.

Ability to handle rejections and maintain a positive attitude.

Basic computer skills and familiarity with CRM software.

Strong listening and problem-solving abilities.

Goal-oriented and self-motivated with a results-driven approach.

Preferred Qualifications:

Languages : English, Hindi, Telugu

Experience in the same industry (if applicable).

Knowledge of sales techniques and negotiation strategies.